Customer Reviews
Krantz Kooling and Heating is a family-owned and operated heating and air company. We began our business 1983. We have a highly trained and knowledgeable staff of heating and air specialists, not salesmen. Our first priority is to repair your current unit – not to sell you a new one. We do not believe in high-pressure sales tactics; you can rest assured that we would never try to sell you a product unless we believe that it will benefit you and your family. We treat our customers like family… because once you put your trust in us, you are part of our family!
“Krantz Kooling and Heating is the best AC company in the midlands. I am extremely happy with both the quality of their work and their excellent customer service. I would recommend them to anyone!”
Jason“I had Krantz Kooling install a new system when my old one stopped working. Not only did they work quickly, but they cleaned up after themselves and left my house looking better than they found it. Thanks Krantz Kooling!”
AnonymousCustomer Reviews
James
15:17 01 Sep 18
Very pleased with the service provided by this family run business. My unit went out last night before the Labor day weekend. As you can imagine, finding help on a holiday weekend isn't the easiest. Justin and his Dad were very helpful when I called earlier today to help me get my unit back and running quickly. Great service and a pleasure to do business with. Highly recommend for any of your HVAC needs.read more
Vanessa
20:59 21 Jul 18
I simply could not more HIGHLY recommend an AC/Heating Co as I do Krantz Kooling and Heating. Long story short ...My air went out Wednesday and all I can say is that from the moment I contacted these fine folks they have provided me nothing but EXEMPLARY Service. From the kind and wonderful ladies I spoke with on the phone to the initial guy John who diagnosed my issues which lead to a subsequent visit from Justin Krantz (who I very importantly might add here so very kindly and patiently took the time to explain in layman's terms to me all things AC🙌🎉) to the also very AWESOME and 2 fine gentlemen (Chris and Sebastian) who showed up promptly at 9 am as I was instructed they would be and who are still here at my home now as I am writing this installing a brand new complete heating and air system on their weekend, all I can say is that they certainly "represent" in a most honorable and dignified fashion and most certainly could and SHOULD be used in this Industry as the measuring stick to which all AC/Heating Co's should aspire to conduct business EXACTLY like. KUDOS to this absolutely wonderful group🙌🎉❤️! If I could be allowed to give a higher rating than 5 Stars I would without hesitation.
#myheroes 🎉😍
#inowhaveac❤️💃
#loveKrantzkooling&heating❄️😘read more
Brent B Mullis
13:06 11 Jul 18
Performed non-contract callout promptly with knowledgeable staff. Accurate diagnosis and on the spot repairs.read more
Robbie Stone
19:57 13 Jun 18
If you need a great heating and cooling company let this be your first and last call. I had 4 different people out to look at my unit and they were the only company to figure out what was wrong with it instead of trying to make me purchase a brand new one they helped me get it Fixed in a reasonable time. I would highly recommend them.read more
Andrea Fuller
15:29 16 Apr 18
I wish all businesses had this kind of customer service! These guys are hard-working, kind, fast, and thorough. After we received a new unit from them, my husband mentioned it to a co-worker . . . last count, 9 of his co-workers have called Krantz Kooling & Heating based on our experience, and they have exceeded expectations every time. We wouldn't think of using anyone else!read more
Bryan Quinn
20:10 13 Apr 18
Have used Krantz Heating and Air the past 4 years. They have always been reliable and easy to get in touch with. Enjoy working with a family business and appreciate their professionalism.read more
Marydith Springs
17:26 13 Apr 18
Krantz is the company you want for all of your HVAC needs. We have done business with them for many years and they have handled everything from service to replacement. They are knowledgeable, RELIABLE, and respond quickly to service requests ( even in a 4th of July crisis!). I have spoken with various people in the company and all are courteous, polite and professional. I would not use anyone else!read more
Ron Walker
01:59 13 Apr 18
Great People,Good Service .I highly recommend these guys for all your heating and cooling needsread more
JT Livingston
01:23 13 Apr 18
Have used Krantz Kooling for personal use and for my clients now for 6 years. Very knowledgeable experience company. Office staff is very easy to get along with overall a a very good company!read more
Matt Sexton
01:22 13 Apr 18
I am a commercial property manager with one of the top firms in SC. I have been doing business with Krantz since '07, and these guys are top notch in both commercial and residential HVAC services. Much like finding a good plumber or electrician, it is not easy to find a good HVAC company that you can trust. With Krantz, you can confidently rest assured they have your best interest in heart for your next quarterly preventative maintenance or energy savings HVAC project. Local family that cares about local people, yet professional and always competitively priced.read more
George Lamira
18:32 15 Jan 18
The very best when it comes to customer service satisfaction, before replacing any hardware and making you spend to much. Rest assured Krantz cooling will go above and beyond to fix or troubleshoot your unit before replacing it. Saving you time and money. Very reliable and very trust worthy people. Not just once they helped me but twice, especially on a cold winter night spare of the moment kinda thing. 2003 The week before I was deployed to Iraq Krantz Cooling & Heating fixed my AC unit I was rest assured my family was safe and sound with no trouble. I highly recommend Krantz Cooling & Heating for your services.read more
Steven Diaz
18:01 06 Nov 17
Brandon Young
23:10 05 Jun 17
amy leaphart
20:07 01 Jun 16
Lucius Gulledge
19:31 16 Dec 15
