Customer Reviews

Krantz Kooling and Heating is a family-owned and operated heating and air company. We began our business 1983. We have a highly trained and knowledgeable staff of heating and air specialists, not salesmen. Our first priority is to repair your current unit - not to sell you a new one. We do not believe in high-pressure sales tactics; you can rest assured that we would never try to sell you a product unless we believe that it will benefit you and your family. We treat our customers like family... because once you put your trust in us, you are part of our family!

Chelsea Nicole

5

a year ago
We knew we need a new system ASAP. We requested an appointment on their website. They called, scheduled and showed up the next day (Thursday). The system was installed on Monday. They were professiona... Read More
We knew we need a new system ASAP. We requested an appointment on their website. They called, scheduled and showed up the next day (Thursday). The system was installed on Monday. They were professional, clean, courteous and on time. So far we are very pleased with the services provided. We will be referring to friends and family and we definitely use them again. Read Less
Katie Lewis

5

6 months ago
We love Krantz and highly recommend them! Another company installed a unit prior to us moving in 2 1/2 years ago and we had issue after issue that the installing company never identified after more th... Read More
We love Krantz and highly recommend them! Another company installed a unit prior to us moving in 2 1/2 years ago and we had issue after issue that the installing company never identified after more than a dozen visits. We were almost ready to give up on the unit when someone recommended Krantz. Krantz identified the issue and fixed it the first time. Everyone we've interacted with has been professional and knowledgeable. The office is well-staffed so someone always answers when we call and schedules service quickly. The techs explain what they're doing is easy-to-understand language that neither overwhelms nor makes you feel dumb. We have been so happy with Krantz! Read Less
Ben H

5

a week ago
Krantz has handled all our heating and cooling needs over the years, and most recently provided excellent service at a time of need. Our AC went out the day before we had family arriving from out of t... Read More
Krantz has handled all our heating and cooling needs over the years, and most recently provided excellent service at a time of need. Our AC went out the day before we had family arriving from out of town. Each tech and the management team worked with us to have cool air as soon as possible. Thanks Justin, Jason and Austin for making this a great experience. Read Less
Rebecca Turner

5

4 months ago
It was definitely time to upgrade my HVAC unit and I did take the time to get 3 quotes! I also needed duct work repaired and new duct installed. While all were professional and price quotes was reaso... Read More
It was definitely time to upgrade my HVAC unit and I did take the time to get 3 quotes! I also needed duct work repaired and new duct installed. While all were professional and price quotes was reasonable from all three, Don Shumpert representative with Krantz Heating and Cooling won my confidence the job would be handled professional, quickly and all duct work problems would be handle right. Installation crew were polite worked quickly and cleaned up afterwards. Two days later a follow up representative came to double check the installation installment and made a few upgrades and another free maintenance check has been done, this week. Very pleased with the response and help from the office crew who answered all my questions and helped me with the Dominion refund. Thanks guys! Read Less
Angela Castle

5

in the last week
Krantz Kooling installed a complete HVAC A/C system in a most professional, ethical, considerate and timely manner. Sebastian and Yianni were very knowledgeable and did a superb job. I highly recommen... Read More
Krantz Kooling installed a complete HVAC A/C system in a most professional, ethical, considerate and timely manner. Sebastian and Yianni were very knowledgeable and did a superb job. I highly recommend this company due to the great work they provided. The office staff is also highly responsive and they have scheduled a quality follow up visit to make sure all is working well which is very thorough and much appreciated. Read Less