Mediagistic, Inc. & Krantz Kooling and Heating

What information do we collect & how do we use your information?

If you email us through the “Contact Us” link on this site or fill out a “Schedule an Appointment” form, we ask you for information such as your name, email address, and phone number so we can respond to your questions and comments. You may choose to provide additional information as well.

How do we share your information?

We will share aggregated demographic information with our partners. This is not linked to any personal information that can identify any individual person.

We do not sell or otherwise disclose personal information about our website visitors, without their prior authorization. We may share information provided by our visitors with service providers we have retained to perform services on our behalf. These service providers are contractually restricted from using or disclosing the information except as necessary to perform services on our behalf or to comply with legal requirements. In addition, we may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.

We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use the personal information you have provided through this website in a manner that is consistent with this Privacy Statement.

How do we use cookies, web beacons, and tracking technologies?

Like many companies, we use browser cookies on this website. Browser cookies are bits of text that are placed on your computer’s hard drive when you visit certain websites. We use browser cookies to tell us, for example, whether you have visited us before or if you are a new visitor and to help us identify site features in which you may have the greatest interest. Browser cookies may enhance your online experience by saving your preferences while you are visiting a particular site. The “help” portion of the toolbar on most browsers will tell you how to stop accepting new browser cookies, how to be notified when you receive a new browser cookie, and how to disable existing browser cookies. Remember though, without browser cookies, you may not be able to take full advantage of all our website features.

For each visitor to a CCS website, CCS’s web server automatically recognizes and stores information, such as the visitor’s IP address/domain name combination and any referring websites. We use this information to understand visitor traffic patterns through our websites for purposes such as enhancing their usability. Your computer provides this information automatically each time you log on, unless you have activated blocking technology available in some browsers.

We use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use. Certain pages on our site may contain “web beacons” (also known as Internet tags, pixel tags and clear GIFs). These web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party. We use log files to store the data that is collected through web beacons. CCS also uses third party web beacons to help manage online advertising. These web beacons are provided by our ad management partners, such as Google Analytics and Omniture. These files enable Google Analytics and Omniture to recognize a unique cookie on your web browser, which in turn enables us to learn which advertisements bring users to our website. The cookie on your web browser was placed by CCS, or by another advertiser who works with Google Analytics. With both cookies and web beacon technology, the information that we collect and share is anonymous and not personally identifiable. It does not contain your name, address, telephone number or email address.

How do we protect your information?

Mediagistic, Inc. employs reasonable administrative and technical security measures in place to help protect against loss, misuse and alteration of the information under our control. However, as with any Internet website, it is not possible to guarantee that the site will not be attacked or that information you provided may not be compromised.

How can you control what information is collected and used?

For more information about Google Analytics, including information about how to opt out of these technologies, go to www.google-analytics.com. For more information about Omniture, including how to opt out of these technologies, go to www.omniture.com.

How can you access your information?

To access, update, and/or delete your information please reach out to Mediagistic, Inc. through our contact us form or by writing us at:
Mediagistic, Inc.
8675 Hidden River Parkway
Tampa, FL 33637

How can you contact us with privacy questions?

If you have any questions or comments about this Privacy Statement or if you would like us to update information we have about you or your preferences, please contact us by clicking on the Contact Us link located at this site, or by writing us at:
Mediagistic, Inc.
8675 Hidden River Parkway
Tampa, FL 33637

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (803) 228-7253 or via email using our “Contact Us” form.

Customer Reviews

Brent B Mullis
13:06 11 Jul 18
Performed non-contract callout promptly with knowledgeable staff. Accurate diagnosis and on the spot repairs.read more
Robbie Stone
19:57 13 Jun 18
If you need a great heating and cooling company let this be your first and last call. I had 4 different people out to look at my unit and they were the only company to figure out what was wrong with it instead of trying to make me purchase a brand new one they helped me get it Fixed in a reasonable time. I would highly recommend them.read more
Andrea Fuller
15:29 16 Apr 18
I wish all businesses had this kind of customer service! These guys are hard-working, kind, fast, and thorough. After we received a new unit from them, my husband mentioned it to a co-worker . . . last count, 9 of his co-workers have called Krantz Kooling & Heating based on our experience, and they have exceeded expectations every time. We wouldn't think of using anyone else!read more
Bryan Quinn
20:10 13 Apr 18
Have used Krantz Heating and Air the past 4 years. They have always been reliable and easy to get in touch with. Enjoy working with a family business and appreciate their professionalism.read more
Marydith Springs
17:26 13 Apr 18
Krantz is the company you want for all of your HVAC needs. We have done business with them for many years and they have handled everything from service to replacement. They are knowledgeable, RELIABLE, and respond quickly to service requests ( even in a 4th of July crisis!). I have spoken with various people in the company and all are courteous, polite and professional. I would not use anyone else!read more
Ron Walker
01:59 13 Apr 18
Great People,Good Service .I highly recommend these guys for all your heating and cooling needsread more
JT Livingston
01:23 13 Apr 18
Have used Krantz Kooling for personal use and for my clients now for 6 years. Very knowledgeable experience company. Office staff is very easy to get along with overall a a very good company!read more
Matt Sexton
01:22 13 Apr 18
I am a commercial property manager with one of the top firms in SC. I have been doing business with Krantz since '07, and these guys are top notch in both commercial and residential HVAC services. Much like finding a good plumber or electrician, it is not easy to find a good HVAC company that you can trust. With Krantz, you can confidently rest assured they have your best interest in heart for your next quarterly preventative maintenance or energy savings HVAC project. Local family that cares about local people, yet professional and always competitively priced.read more
George Lamira
18:32 15 Jan 18
The very best when it comes to customer service satisfaction, before replacing any hardware and making you spend to much. Rest assured Krantz cooling will go above and beyond to fix or troubleshoot your unit before replacing it. Saving you time and money. Very reliable and very trust worthy people. Not just once they helped me but twice, especially on a cold winter night spare of the moment kinda thing. 2003 The week before I was deployed to Iraq Krantz Cooling & Heating fixed my AC unit I was rest assured my family was safe and sound with no trouble. I highly recommend Krantz Cooling & Heating for your services.read more
Steven Diaz
18:01 06 Nov 17
Brandon Young
23:10 05 Jun 17
amy leaphart
20:07 01 Jun 16
Lucius Gulledge
19:31 16 Dec 15
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Trane Comfort Specialist